Privacy Policy
Privacy Policy
Jubilee Junk Removal & Hauling LLC
Last Updated: August 12, 2026
Jubilee Junk Removal & Hauling LLC (“we,” “us,” or “our”) is a family-owned junk removal, hauling, and light demolition company serving Louisville, Kentucky and the surrounding Kentuckiana area. This Privacy Policy explains how we collect, use, share, and protect your personal information when you contact us, request a quote, schedule service, or communicate with us by phone, text, email, or through our website.
Business Contact Information
Jubilee Junk Removal & Hauling LLC
6600 E Manslick Rd
Louisville, KY 40228
Phone / Text: (502) 483-2580
Email: office@jubileejunkremoval.com
Website: jubileejunkremoval.com
Information We Collect
We may collect the following information when you interact with us:
- Name, phone number, email address, and service address
- Details about the items or materials you want removed
- Photos you send us of the job
- Communication history (calls, texts, emails)
- Payment and billing information
- Any other information you choose to provide
How We Use Your Information
We use your information to:
- Provide free estimates and schedule jobs
- Communicate with you about appointments, arrival times, invoices, payments, and service updates
- Send text messages related to your job (appointment reminders, “on my way” notifications, follow-ups, invoices, and occasional promotional offers if you have opted in)
- Improve our services and keep accurate records
- Comply with legal obligations
Text Messaging
When you provide your phone number and request a quote or service, you may receive text messages from us. These messages may include appointment confirmations, reminders, job updates, invoices, and limited promotional offers. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at (502) 483-2580 or office@jubileejunkremoval.com.
How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers who help us run our business (for example, payment processors or software platforms like Jobber) only as needed to provide our services. We may also disclose information if required by law.
Data Security
We take reasonable steps to protect your information using secure systems and limited access. No method of transmission over the internet is 100% secure, but we work to safeguard the information you share with us.
Your Rights
You may request to review, update, or delete the personal information we hold about you by contacting us at the phone number or email above. We will respond within a reasonable time.
Opting Out of Text Messages
To stop receiving text messages from us, reply STOP to any message. You may also contact us directly and request to be removed from text communications.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Phone / Text: (502) 483-2580
